Frequently Asked Questions
Find answers to common inquiries
What types of experts are available on RolesOneFit?
FAQsOur platform features fitness strategists, nutrition consultants, wellness coaches and recovery specialists. Each helper brings a unique approach to address different aspects of health and lifestyle, ensuring you find the right match.
How do I book a session with a helper?
FAQsSimply create an account, browse expert profiles and select a time slot that fits your schedule. You’ll receive a confirmation email once your booking is complete, and session details will appear in your dashboard.
Can I switch helpers if my needs change?
FAQsYes, you can explore and connect with different helpers at any time through your account dashboard. This flexibility allows your support network to evolve alongside your personal goals and progress.
Where are the sessions held?
FAQsHelpers offer both in-person sessions at our Toronto office near CN Tower and remote consultations. Choose the format that best suits your routine, whether you prefer face-to-face meetings or virtual support.
What is the cancellation policy?
FAQsYou can reschedule or cancel up to 24 hours before your session without penalty. Changes made after this window may incur a fee depending on your chosen plan and session type.