Terms of Service
Effective Date: January 1, 2025
Contact Information
Address: CN Tower, 301 Front St W, Toronto, ON M5V 2T6, Canada
Phone: +14162944878
Business ID: 329030586
For inquiries, please visit contact.php.
1. Overview
RolesOneFit.vip (referred to as 'RolesOneFit') provides a range of services, digital products, and physical merchandise. By using our website and offerings, you agree to these terms.
2. Services
Services include personalized coaching sessions, group workshops, and consulting engagements delivered by RolesOneFit personnel.
2.1 Service Refund Policy
Clients may cancel a service up to 48 hours before the scheduled time and receive a full refund. Refunds will be reimbursed to the original payment method within 10 business days. Clients may also apply the refund amount as credit toward a future session scheduled within three months of the original date.
Specialized one-on-one consultation services are non-refundable due to customization of materials and allocation of personnel. This ensures resource availability for other clients.
3. Digital Products
Digital products include online courses, ebooks, and prerecorded videos accessible through the RolesOneFit platform.
3.1 Digital Product Refund Policy
Customers may request a refund within seven days of purchase provided they have not accessed more than 20% of the content. Requests after this period or threshold are not eligible for a refund. Approved refunds will be reimbursed to the original payment method within 10 business days. Transfers of digital product access to another party are not supported.
4. Merchandise
Merchandise refers to physical goods such as apparel, accessories, and branded items sold on RolesOneFit.vip.
4.1 Merchandise Refund Policy
Merchandise may be shipped back within 15 days of delivery if it is unused, in its original packaging, and accompanied by proof of purchase. Refunds will be reimbursed to the original payment method within 10 business days after we receive the item. We also offer replacements for available items of a different size or style. Original shipping charges are non-refundable unless the merchandise was sent in error by RolesOneFit.
5. Changes to Terms
We may modify these terms at any time. Updates will be posted on this page with a revised effective date.
6. Governing Law
These terms are governed by the laws of Canada and the province of Ontario.
7. Acceptance
By accessing RolesOneFit.vip or purchasing our offerings, you accept these terms.